ORQUASTILLEM Sithole & Co. Holdings

Frequently asked questions

Everything you want to know about Orquastill.

Where does Orquastill water come from?+

Every batch is drawn from protected highveld aquifers in Mpumalanga and refined through a nine-stage purification and ionisation process. Each batch is SANS 241 tested and the certificates are published.

Which areas do you deliver to?+

We deliver next-day across all nine provinces for metro addresses, with scheduled routes for regional and rural accounts. Corporate and hospitality clients receive contracted delivery schedules.

How do subscriptions work?+

Choose any eligible product, set your delivery cadence, and we bill and deliver on schedule. You can pause, skip or cancel at any time from your account with no penalty.

Is the packaging recyclable?+

Retail bottles use 100% rPET, hospitality service is offered in returnable glass, and the dispenser fleet is returnable and refilled. Our rPET programme has removed 340 tonnes of virgin plastic from circulation.

Do you supply businesses and hospitality?+

Yes. We offer corporate bulk supply, hospitality glass service, branded label programmes, multi-location scheduling and consolidated monthly invoicing for hotels, restaurants, healthcare, mining and government.

Can I become a distributor or retail partner?+

We partner with retailers and distributors nationwide. See our distributor page or contact the partnerships team to start the conversation.

What is the minimum corporate order?+

Corporate supply starts at a pallet. Smaller offices are served through our dispenser and case-pack subscriptions — contact us for a tailored proposal.

How should water be stored?+

Store away from direct sunlight and strong odours, in a cool, dry place. Bottles are best consumed within the best-before date printed on each pack.